Frequently Asked Questions
Formatting
Yes. Wherever possible we incorporate fonts and images from your cover into the interior design to give it a more cohesive look. This can’t be accomplished until your cover design has been finalized.
No, it is your responsibility to get your ISBN. Some publishers such as KDP will assign you an ISBN or you may purchase your own.
Please CONTACT US directly for a quote.
We fully guarantee our work. If there are any errors related to the formatting or you are just not happy with the formatting, we will fix it or refund your money. All we ask is that you fully review the file and provide all the required changes to us in one list if at all possible.
MS Word, RTF or Pages files are preferred. Please make sure your book is 100% finalized, edited, proofread and typo-free before you submit your manuscript.
Depending on your formatting package, you will receive a PDF file for your print book and/or an ePub file for your eBook. Both files are compatible with Amazon KDP, IngramSpark and other publishing platforms. A MOBI file is also available upon request.
The Adobe InDesign source files are not included in our packages. You will always retain the rights to your work. However, the source files contain design elements which represent our intellectual property.
Images must be a minimum of 300dpi resolution or better. Please submit the files to us separately via email.
Once you have reviewed the entire file please send us a detailed list of any required revisions including the locations of the changes (page number and line number). Please do not edit the formatted file or send us a new source file.
We appreciate your efforts to get your manuscript to us fully edited, proofread and free of errors to minimize the need for revisions. But we get it, sometimes mistakes happen. That is why we also offer content revisions at a reasonable price. Whether it’s a typo, word change, missing/incorrect punctuation or other simple error, we’ll help you take care of it. The minimum charge for each round of content revision submissions is $10 USD which includes up to 5 changes. Each additional revision per submission is $2 USD each.
Please note, minor revisions do not include removing or replacing whole paragraphs and/or sections of the book or changes to the trim size. These would be considered a re-format as they result in significant changes to the design layout. While we are happy to make these changes for you they would incur additional charges. Please CONTACT US for a quote.
Covers
Once you have placed your order we will have you complete our Cover Questionnaire form where you will provide us with your information, a synopsis of your book, your design ideas, links to similar books and upload any images or other relevant files.
You will initially be given two design samples to choose from. You then choose your preferred design and we work with you to refine it until you are satisfied.
If for any reason you are not happy with either of the initial samples then we will provide you with one additional sample based on your feedback. Generally your feedback will be enough to point us in the right direction.
We offer UNLIMITED revisions of your cover design until it is completed to your satisfaction at which point we ask you to sign off on the final approval. Please note that any revisions submitted AFTER the cover has been approved will incur additional charges.
All images used on your cover come from trusted stock image sites like Shutterstock and are covered by a standard license. We also only use licensed, embeddable fonts for your cover so there will not be any copyright issues. If there is any particular material that you wish to use that is not available in our library, we welcome you to purchase the file yourself and we can use it on your cover design.
Yes, as long as you own the rights to the material.
Your artwork and images must have a resolution of at least 300 DPI.
Yes, our cover design files are guaranteed to work with all major self-publishing platforms. Please specify your platform when submitting your order.
Yes, that’s not a problem. Just contact your customer service rep and they will take care of you.
You will retain 100% ownership rights to your cover and book. We just ask that you allow us to display the work on our website and social media channels. This helps us promote our business and also helps promotes your book.
We offer a 100% satisfaction guarantee. All we ask is that you give us a chance to work with you to resolve any issues with your cover. If we are unable to get to a point where you are happy with your cover then we will refund your money.